BECS reduces complexity and paperwork creating operational savings for local authorities. An intelligent self-service solution transforms the customer experience, ensuring the right people get the right help when they need it.
Your customers can now access support they need online with this personalised advice service.
Ensure a concise, accurate application is received and automate the allocation of entitlement and discount.
This intelligent review and change process ensures payments and reductions are applied accurately thanks to secure integration with host systems.
Reduce error, remove paper and improve processing speed with seamless integration into existing core systems.
Reduce contacts and create an integrated customer claims process. No other solution can request evidence at the point of claim.
Deliver comprehensive advice and access to funding whilst reducing customer contacts. Apply a legal framework for assessing exceptional award qualifications.
Transform your lengthy CTR policy into a short user-centric document for customers, advisors and staff.
Access to data tools and tailored reporting options across teams and functionality.