I need to be able to show how our service performed during the crisis and how our citizens and local economy will be impacted in the future. Elected members want data that identifies performance in relation to equalities and vulnerability. Can this system help?
The system records and stores data that can be used to demonstrate performance, showing who you helped and how. This includes households and businesses. The data can be used to see where the pressure points and need were within your communities and whether there were issues that would relate to risk or inequalities. You would be able to use this insight to demonstrate the success of your policies and procedures in addressing these needs, and likewise, where there are gaps or shortfalls.
The dataset from the tool would form the basis of robust forecasting, which would help identify future requirements. In turn, this will give the business case for applying to government for appropriate funding and for the deployment of finances and resources.