2 Information collection and use
If you wish to submit any comments to the site, you must provide your name and email address via the mechanisms on the site. The information we collect is as follows: your name, an email address and telephone number. We store this information in a dedicated email inbox only, with no distribution to any organisation outside of Team Netsol and its authorised partners. We will only pass on this information to a third party in accordance with paragraph 4) below. To change your details, please use the enquiry form at the bottom of the Home page.
If you send an email to firstname.lastname@example.org, or one of our other contact addresses, asking for information, we may need to contact other organisations to find that information. If your query is technical, we may need to refer it to our authorised partners. We do not pass on any of your personal information when dealing with your enquiry, unless we need to do so in order to progress your enquiry. Once we have replied to you, we keep a record of your messages for 5 years for reference and audit purposes, after which it is deleted.
3 Site usage information
Cookies are used on this site by the underlying web server technology and for site usage statistics. No other information is stored about you, other than that provided by you directly or collected for the purpose of anonymous aggregate site usage statistics.
Site statistics technology allows us to record visitors' use of the site to assess required changes to the layout of the site and to the information in it, based on the way our visitors navigate the site.
4 Information sharing and disclosure
Team Netsol will not sell or rent your personal details to anyone.
Team Netsol will only share your personal details with other persons or organisations outside Team Netsol when: a) We have your explicit consent to share the information; or b) We need to share the information in order to provide any service you have requested; or c) We need to share the information in order to provide technical support for a product you have purchased from Team Netsol.
In any case falling under a), b) or c), unless we inform you otherwise, any person to whom we disclose your personal information does not have the right to use that information for any purpose other than that for which we provided it to them.
We will disclose your personal information outside Team Netsol where we need to do so to respond to court orders, sub poenas, or other legal process, and any legitimate request by UK authorities with which we must legally comply.
5 Linking to other sites
Significant precautions will be taken to safeguard all data on the system and all communications that take place, both internal and external to the system.
Team Netsol holds the Cyber Essentials certification and maintains an ISO 27001 compliant Information Security Management System.
7 Access to your information and exercising your rights under the Data Protection Act 2018 and GDPR
You have rights under the Data Protection Act 2018 and GDPR regarding the personal data that Team Netsol, as the Data Controller, processes about you, including: